Getting started
Your account, your team and your first mailing.
Create your accountHow you get access to PostBuddy through an invitation and how you secure your sign-in.Invite your team and choose rolesHow Owners and Admins invite colleagues, which role to give them and how to change or remove members.Your first mailing in five stepsThe shortest route from a new organisation to cards on their way, using a Postbatch from a CSV list.Plans and what they includeWhere to see your plan, what its limits and features mean and what happens when you reach a limit.Top up your balanceHow prepaid billing works and how you add money to your balance by bank transfer.Read your invoiceWhich invoices PostBuddy sends, where to download them and what each part of the invoice means.Switch between organisationsHow to move between organisations when your account belongs to more than one.Get help from supportHow to open a support ticket in the portal, follow the conversation and what the ticket statuses mean.